ELECTRICAL DESIGN CONSULTANTS INC ("we," "us," or "our") operates sms.electricaldes.com (the "Site"). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our Site or use our services.

Information We Collect

When you opt in to our SMS program, we collect personal information that you voluntarily provide, including your full name, mobile phone number, email address, and any project-related details necessary to deliver relevant communications. This information is collected solely for the purpose of facilitating transactional SMS messages related to your engineering projects with Electrical Design Consultants Inc.

We may also automatically collect certain technical information when you visit our website, including your IP address, browser type and version, device type, operating system, referring URL, pages visited, and cookies or similar tracking technologies. This information helps us maintain the security of our services, analyze website usage, and improve your experience.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site performance. Cookies are small data files stored on your device that help us recognize your browser, remember your preferences, and understand how you interact with our site. We use essential cookies required for site functionality, as well as analytics cookies that help us improve our services. You can manage your cookie preferences through your browser settings; however, disabling certain cookies may affect the functionality of our website.

How We Use Your Information

• To provide and improve our services, including delivering project-related SMS notifications and maintaining accurate client records
• To send SMS communications you have opted into, such as project status notifications, site visit confirmations, appointment reminders, and inquiry responses
• To respond to your inquiries and provide client support regarding your engineering projects
• To comply with applicable legal obligations, including record-keeping and regulatory requirements under Georgia and federal law
• To analyze usage patterns and improve user experience on our website and communication platforms

Third-Party Services & Links

Electrical Design Consultants Inc may engage trusted third-party service providers to assist in delivering our SMS communications and maintaining our website infrastructure. These providers are contractually obligated to protect your information and are prohibited from using your personal data for any purpose other than performing services on our behalf. We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

Our website may contain links to external websites or resources that are not operated or controlled by Electrical Design Consultants Inc. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external site you visit before providing any personal information.

Data Security

Electrical Design Consultants Inc implements reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encrypted data transmission, secure server infrastructure, access controls, and regular security assessments. While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security. If you have concerns about the security of your data, please contact us at [email protected].

Your Rights

You have the right to access, review, correct, or request deletion of the personal information we hold about you. You also have the right to opt out of receiving SMS messages at any time by replying STOP to any message or by contacting us directly. We will process your request in accordance with applicable law and respond within a reasonable timeframe.

To exercise any of these rights, please contact Electrical Design Consultants Inc by email at [email protected], by phone at (213) 696-0310, or by mail at 1201 Broad St, Suite 1A, Augusta, GA 30901. We may ask you to verify your identity before processing your request to ensure the security of your personal information.

State-Specific Disclosures

California Residents (CCPA): If you are a California resident, you have the right to request disclosure of the categories and specific pieces of personal information we have collected about you, the categories of sources from which your information was collected, our business or commercial purpose for collecting your information, and the categories of third parties with whom we share your information. You also have the right to request deletion of your personal information and to opt out of the sale of your personal information. Electrical Design Consultants Inc does not sell personal information. To submit a request, contact us at [email protected] or call (213) 696-0310.

Nevada Residents: Under Nevada law, Nevada residents may opt out of the sale of certain covered information that a website operator has collected or will collect about them. Electrical Design Consultants Inc does not sell your covered information as defined under Nevada law. If you have questions about our data practices, you may contact us at [email protected].

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of the Site after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, please contact us:

• Email: [email protected]
• Phone: 2136960310
• Address: 1201 BROAD ST STE 1A, AUGUSTA, GA, 30901, US